Fatima Dress

All your orders are shipped from our processing centre in Lagos, Nigeria through our delivery partner 

When an order is received an order confirmation will be sent directly to you. 

Depending on your payment method, once payment is confirmed we’ll begin processing your order for shipping 

• Lagos: All bridal dresses are pick up only from our studio, delivery will be arranged by the customer 
• Other States: All orders outside Lagos will be shipped via our delivery partner once production is concluded  
• International: All international orders are shipped using our delivery partner. 

• A  tracking number from our delivery partner will be sent to you, enabling you to track your order while it’s on its way to you.

• Occasionally, items may be out of stock or back-ordered. You will be alerted in both instances. In the event of a backorder, you will be provided with an approximate shipment date.

• The cost of shipping is calculated at the point of checkout and is dependent on your country and region

• Ideally, your order will take 7-10 working days to deliver once shipped but allow additional time for customs check. 
• Your order will be delivered during working business days and may require a signature so kindly ship to an address where someone can receive the package. 
• Depending on your country, public holidays may impact delivery timelines. Kindly note that Imad Eduso Bridal has no control over additional delays as a result of this. 
• Kindly note that for misplaced packages, Imad Eduso Bridal upon confirmation from the shipping company will resend the order to the customer but we are not liable to issue refunds for lost packages. 
• If no complaint is raised about an order within 14 days Imad Eduso will assume there are no issues and the package has been received successfully. 

• Kindly note that international orders may be subject to additional customs tax and duties depending on the laws within the recipient country. We have no control over what charges may be applied to your order but we advise that before placing an order you consult the customs office in your country for additional clarification. All additional customs charges are the customer's responsibility. 

For Assistance with placing an order kindly contact us by emailing bridal@imad-eduso.com

Do note, by purchasing on our website you are agreeing to this policy, so please read all carefully and ask for our assistance if required.