Refund
Imad Eduso will offer refunds for orders received from the 1st of May 2023.
Returns
- Visit our returns center to process your return, only requests from the return center will be treated.
- Imad Eduso accepts returns within 7 days of purchase, we’ll offer a refund on the basis that the pieces are returned unused and undamaged with Labels, Tags, and packaging in good condition with no stains, smells, or tears.
- For all returns, the customer will bear the shipping cost to our processing unit
- The customer will be responsible for ensuring that the item gets to our processing unit
- For international returns, kindly note that customs charges incurred will not be paid by Imad Eduso. The customer is responsible for covering the cost and in the case where we pay the charges the amount paid will be deducted from the refund amount or store credit.
- The total amount refunded does NOT include shipping fees
- Once the item for return is received by us, we’ll acknowledge receipt, and only then will we begin processing the refund
- Imad Eduso is NOT liable for replacing missing packages when you are shipping to us.
- Imad Eduso does not offer refunds for custom orders and items bought on sale or at a discount
- Imad Eduso does not offer refunds or exchanges on discounted orders, Clearance Sales, Black Friday Sales, and Flash sales
For returns-related issues kindly contact us by emailing Returns@imad-eduso.com
For Assistance with placing an order kindly contact us by emailing orders@imad-eduso.com
Do note, by purchasing on our website you are agreeing to this policy, so please read all carefully and ask for our assistance if required.